Remote Dispatch & Customer Service Specialist – Concrete

Maschmeyer Concrete Company of Florida, Inc.; Orlando (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly rate

Medical, Dental, & Vision Insurance

Company-Paid Basic Life Insurance

Long-Term Disability Insurance

401k with company match

Job summary

A leading concrete company in Orlando is seeking a dependable Customer Service Representative (Dispatch) to answer customer calls, schedule concrete deliveries, and process payments. The ideal candidate will have excellent customer service and communication skills, with a preference for experience in the concrete or construction industry. This role offers competitive pay and comprehensive benefits, including medical and dental coverage.

Qualifications

• Prior experience in the concrete and/or construction industry preferred.
• Ability to answer incoming customers' calls and schedule deliveries.

Responsibilities

• Process customers' payments and maintain communication with Delivery Professionals.
• Schedule deliveries of concrete.

Skills

Excellent customer service

Communication skills

Knowledge of ready-mix concrete

Intermediate computer skills

Tools

Microsoft Office

Job description

A leading concrete company in Orlando is seeking a dependable Customer Service Representative (Dispatch) to answer customer calls, schedule concrete deliveries, and process payments. The ideal candidate will have excellent customer service and communication skills, with a preference for experience in the concrete or construction industry. This role offers competitive pay and comprehensive benefits, including medical and dental coverage.