Dispatch & Customer Service Rep – Ready Mix

Maschmeyer Concrete Company; Hudson (FL); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-Term Disability

Paid Holidays

Paid Time Off

401k

Job summary

Maschmeyer Concrete Company of Florida is seeking a Customer Service Representative (Dispatch) to join our Hudson, FL team. You will handle incoming calls, schedule concrete deliveries, process payments, and maintain clear communication with Delivery Professionals.

Prior experience is preferred but not required; strong communication, basic computer skills, and willingness to learn are essential. Availability Monday through Saturday; bilingual Spanish is preferred.

Qualifications

• High School diploma or equivalent.
• Knowledge of ready-mix concrete; preferred.
• Excellent customer service and communication skills.
• Intermediate computer skills; including Microsoft Office.
• Willingness to learn.
• Availability: Monday - Saturday.
• Bilingual Spanish; preferred.

Responsibilities

• Assist customers in placing orders.
• Respond to customers’ calls and emails promptly.
• Suggest products to meet customers’ needs.
• Process customers’ payments accurately.
• Communicate and resolve customer concerns promptly.
• Liaise between Sales, Plant Managers, and Customers to ensure satisfaction.

Skills

Customer service

Dispatch coordination

Communication

Bilingual Spanish

Education

High School diploma or equivalent

Tools

Microsoft Office

CRM software

Job description

Maschmeyer Concrete Company of Florida is seeking a Customer Service Representative (Dispatch) to join our Hudson, FL team. You will handle incoming calls, schedule concrete deliveries, process payments, and maintain clear communication with Delivery Professionals.

Prior experience is preferred but not required; strong communication, basic computer skills, and willingness to learn are essential. Availability Monday through Saturday; bilingual Spanish is preferred.