Customer Service Representative, Ready Mix - Central Florida

Maschmeyer Concrete Company of Florida, Inc.; Orlando (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly rate

Medical, Dental, & Vision Insurance

Company-Paid Basic Life Insurance

Long-Term Disability Insurance

401k with company match

Job summary

A leading concrete company in Orlando is seeking a dependable Customer Service Representative (Dispatch) to answer customer calls, schedule concrete deliveries, and process payments. The ideal candidate will have excellent customer service and communication skills, with a preference for experience in the concrete or construction industry. This role offers competitive pay and comprehensive benefits, including medical and dental coverage.

Qualifications

• Prior experience in the concrete and/or construction industry preferred.
• Ability to answer incoming customers' calls and schedule deliveries.
• Excellent customer service and communication skills.
• Intermediate computer skills including Microsoft Office.

Responsibilities

• Process customers' payments and maintain communication with Delivery Professionals.
• Schedule deliveries of concrete.
• Process customer payments and reconcile transactions.
• Maintain communication with Delivery Professionals to coordinate orders.

Skills

Excellent customer service

Communication skills

Knowledge of ready-mix concrete

Intermediate computer skills

Tools

Microsoft Office

Job description

remote type: Physical Location is currently seeking an eager and dependable **Customer Service Representative (Dispatch)**The **Customer Service Representative** will be responsible for answering incoming customers' calls, scheduling deliveries of concrete to satisfy customers' needs, process customers' payments, and maintain adequate communication with Delivery Professionals. Prior experience in the concrete and/or construction industry is preferred, but not required.**Dispatch / Customer Service Required Skills and Abilities:** Knowledge of ready-mix concrete and concrete block; preferred Excellent customer service and communication skills Intermediate computer skills; including Microsoft Office **Dispatch / Customer Service Tasks and Responsibilities:** **Benefits Include:** Competitive hourly rate of pay based on ability & experience Medical, Dental, & Vision Insurance; Company-Paid Basic Life Insurance & Long-Term Disability Insurance 401k with company match and full vestiture upon eligibility