Dispatch & Scheduling Coordinator - Restoration Services

SERVPRO; Town/Village of East Rochester (NY); Sur place; USD 19 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

Résumé du poste

SERVPRO is seeking an Office Receptionist/Dispatch Coordinator to organize scheduling for restoration teams, handle incoming calls, and coordinate with management. The role emphasizes customer service, multitasking, and accurate data entry.

Ideal candidates will know the local area, be proficient with standard computer applications, and support collaboration across departments to ensure timely responses and efficient operations at the office.

Qualifications

• High school diploma or GED is required.
• At least 2 years of customer service and/or office experience.
• Ability to multitask and stay detail-oriented.
• Knowledge of local geographical area is required.
• Proficiency with standard computer applications.

Responsabilités

• Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team.
• Review and maintain the schedule so that appropriate teams are routed accordingly.
• Perform detailed and accurate data entry.
• Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications.
• Collaborate and assist with other departments as needed.

Connaissances

Customer service

Office experience

Multitasking

Detail oriented

Geography knowledge

Computer skills

Formation

High school diploma/GED (required)

Outils

Microsoft Office

Description du poste

SERVPRO is seeking an Office Receptionist/Dispatch Coordinator to organize scheduling for restoration teams, handle incoming calls, and coordinate with management. The role emphasizes customer service, multitasking, and accurate data entry.

Ideal candidates will know the local area, be proficient with standard computer applications, and support collaboration across departments to ensure timely responses and efficient operations at the office.