Remote Disney Vacation Planner – Personal Travel Concierge

Enchanted Horizons Travel; Austin (TX); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks

Professional growth

Community

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through every stage of their journey, from planning to post-trip follow-up. This role emphasizes seamless support for travel arrangements, documentation, and expert guidance, all from a remote setting.

You will join a team focused on delivering personalized, high-quality service to travelers nationwide. The position offers flexible hours, travel perks, ongoing training, and a supportive community that helps

Qualifications

• Excellent communication skills—written and verbal.
• Background in customer service, ideally within travel, tourism, or hospitality.
• Tech-savvy and able to learn new booking tools quickly.
• High attention to detail and proactive mindset.

Responsibilities

• Respond to client inquiries across channels in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Communication skills

Customer service experience

Attention to detail

Organizational skills

Tech-savvy

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through every stage of their journey, from planning to post-trip follow-up. This role emphasizes seamless support for travel arrangements, documentation, and expert guidance, all from a remote setting.

You will join a team focused on delivering personalized, high-quality service to travelers nationwide. The position offers flexible hours, travel perks, ongoing training, and a supportive community that helps