Remote Disney Vacation Planner & Concierge

Enchanted Horizons Travel; Louisville (KY); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks and discounts

Professional training and growth

Community of travel enthusiasts

Job summary

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning through departure and home. You will answer questions, adjust bookings, and coordinate travel details with care to ensure a seamless, stress-free journey.

This role emphasizes excellent communication, travel industry experience, meticulous organization, and a genuine enthusiasm for helping families craft magical trips from any location.

Qualifications

• Excellent communication skills, both written and verbal.
• Background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail and proactive mindset.
• Tech-savvy and able to learn new systems quickly.

Responsibilities

• Respond to client inquiries across channels (email, phone, messaging).
• Support clients with booking modifications, cancellations, and special requests.
• Provide accurate, up-to-date information on destinations and processes.
• Follow up to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency to ensure satisfaction.

Skills

Communication skills

Customer service

Attention to detail

Proactive mindset

Tech-savvy

Travel enthusiasm

Job description

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning through departure and home. You will answer questions, adjust bookings, and coordinate travel details with care to ensure a seamless, stress-free journey.

This role emphasizes excellent communication, travel industry experience, meticulous organization, and a genuine enthusiasm for helping families craft magical trips from any location.