Remote Disney Vacation Planner

Enchanted Horizons Travel; Chattanooga (TN); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks & discounts

Professional growth & training

Supportive team & community

Job summary

Enchanted Horizons Travel Agency USA, based in Illinois, is seeking a Remote Disney Vacation Specialist to guide clients from planning through return, ensuring a seamless, stress-free experience.

You will assist with travel arrangements, respond to inquiries, and resolve challenges with professionalism and care. The role emphasizes exceptional client service and flexible remote work options.

Qualifications

• Excellent written and verbal communication.
• Background in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail with a proactive mindset.
• Tech-savvy and quick to learn new booking tools.
• Genuine enthusiasm for travel and helping others create memories.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate, up-to-date information on destinations, documentation, and agency processes.
• Follow up with clients to confirm travel plans and collect post-trip feedback.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Skills

Communication skills

Customer service

Attention to detail

Tech-savvy

Booking tools

Travel enthusiasm

Tools

Booking platforms

CRM software

Job description

Enchanted Horizons Travel Agency USA, based in Illinois, is seeking a Remote Disney Vacation Specialist to guide clients from planning through return, ensuring a seamless, stress-free experience.

You will assist with travel arrangements, respond to inquiries, and resolve challenges with professionalism and care. The role emphasizes exceptional client service and flexible remote work options.