Remote Disney Vacation Concierge

Enchanted Horizons Travel; Montgomery (AL); Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks

Professional growth

Community of travel enthusiasts

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning through post-trip follow-up, ensuring a seamless travel experience.

Based in Illinois, the agency emphasizes personalized service and access to exclusive travel perks, while supporting ongoing professional growth within a passionate team dedicated to creating dreams and memories through travel.

Qualifications

• Excellent written and verbal communication.
• Background in customer service, ideally in travel/tourism/hospitality.
• High attention to detail with proactive mindset.
• Tech-savvy and quick to learn new systems and booking tools.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Assist clients with bookings, modifications, cancellations, and special travel requests.
• Provide accurate, up-to-date information about destinations, documentation, and agency processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Skills

Communication

Customer service

Travel knowledge

Tech-savvy

Detail-oriented

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning through post-trip follow-up, ensuring a seamless travel experience.

Based in Illinois, the agency emphasizes personalized service and access to exclusive travel perks, while supporting ongoing professional growth within a passionate team dedicated to creating dreams and memories through travel.