Remote Disney Vacation Concierge

Socket.dev; Saint Paul (MN); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Remote work

Travel perks

Training & support

Team community

Job summary

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning to safe return, ensuring a seamless and stress-free travel experience. Based in Illinois, the agency delivers personalized service nationwide with remote flexibility, exclusive travel perks, and ongoing training from a dedicated team focused on creating memorable trips.

Responsibilities include responding to inquiries, handling booking changes, and providing destination information

Qualifications

• Excellent written and verbal communication.
• Background in customer service, ideally travel-related.
• High attention to detail and proactive mindset.
• Tech-savvy and quick learner of booking tools.
• Genuine enthusiasm for travel and helping others.

Responsibilities

• Respond to client inquiries across channels in a timely and professional manner.
• Support clients with bookings, changes, cancellations, and requests.
• Provide accurate information on destinations and agency processes.
• Follow up to confirm travel plans and gather post-trip feedback.
• Address concerns with empathy to ensure satisfaction.

Skills

Communication skills

Customer service

Attention to detail

Tech-savvy

Travel enthusiasm

Job description

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning to safe return, ensuring a seamless and stress-free travel experience. Based in Illinois, the agency delivers personalized service nationwide with remote flexibility, exclusive travel perks, and ongoing training from a dedicated team focused on creating memorable trips.

Responsibilities include responding to inquiries, handling booking changes, and providing destination information