Remote Disney Vacation Specialist — Travel Concierge

Enchanted Horizons Travel; Aberdeen (SD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Travel discounts

Training & support

Community of travelers

Job summary

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning to return, ensuring a seamless and confident travel experience. You will assist with arrangements, answer questions, and resolve challenges with professionalism.

Based in Illinois, the agency offers remote flexibility, exclusive perks, and ongoing training as part of a passionate team focused on turning dream travels into memorable journeys.

Qualifications

• Excellent communication skills across written and verbal channels.
• Background in customer service, ideally in travel or hospitality.
• High attention to detail and proactive organization.
• Tech-savvy and quick to learn booking tools.
• Genuine enthusiasm for travel and helping others create memories.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Support clients with booking changes, cancellations, and requests.
• Provide up-to-date information on destinations and agency processes.
• Follow up to confirm plans and collect feedback after trips.
• Address concerns with empathy and efficiency to ensure satisfaction.

Skills

Excellent communication

Customer service

Attention to detail

Tech-savvy

Travel enthusiasm

Job description

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning to return, ensuring a seamless and confident travel experience. You will assist with arrangements, answer questions, and resolve challenges with professionalism.

Based in Illinois, the agency offers remote flexibility, exclusive perks, and ongoing training as part of a passionate team focused on turning dream travels into memorable journeys.