Remote Disney Vacation Concierge

Socket.dev; Lexington (KY); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work flexibility

Exclusive travel perks

Professional growth and training

Community of travel enthusiasts

Job summary

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning through return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism and care.

Based in Illinois, the agency focuses on personalized service across the country. The role emphasizes excellent communication, travel knowledge, and tech-savviness to handle bookings and modifications while delivering stress-free

Qualifications

• Excellent communication, both written and verbal.
• Background in customer service, preferably travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.
• Tech-savvy and able to learn new booking tools quickly.

Responsibilities

• Respond to client inquiries across channels in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information on destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Skills

Excellent communication

Customer service

Proactive mindset

Tech-savvy

Tools

Booking systems

Job description

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning through return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism and care.

Based in Illinois, the agency focuses on personalized service across the country. The role emphasizes excellent communication, travel knowledge, and tech-savviness to handle bookings and modifications while delivering stress-free