Remote Disney Vacation Concierge

Excitingtravelnow; Boston (MA); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks & discounts

Professional growth

Supportive team

Job summary

Enchanted Horizons Travel Agency USA, based in Illinois, is hiring a Remote Disney Vacation Specialist to guide clients through travel planning, bookings, and post-trip follow-up. You will respond to inquiries, adjust itineraries, and provide clear, helpful information to ensure smooth journeys.

The ideal candidate has strong communication skills, experience in customer service—preferably in travel or hospitality—and comfort with booking tools.

Qualifications

• Excellent written and verbal communication skills.
• Background in customer service, preferably travel or hospitality.
• High attention to detail and organized work habits.
• Ability to learn new booking tools quickly and independently.

Responsibilities

• Respond to client inquiries via email, phone, and messaging in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information on destinations, travel docs, and agency processes.
• Follow up with clients to confirm plans and collect post-trip feedback.
• Address concerns with empathy and efficiency to ensure satisfaction.

Skills

Strong communication

Customer service

Travel industry knowledge

Detail oriented

Tech savvy

Job description

Enchanted Horizons Travel Agency USA, based in Illinois, is hiring a Remote Disney Vacation Specialist to guide clients through travel planning, bookings, and post-trip follow-up. You will respond to inquiries, adjust itineraries, and provide clear, helpful information to ensure smooth journeys.

The ideal candidate has strong communication skills, experience in customer service—preferably in travel or hospitality—and comfort with booking tools.