Remote Disney Travel Concierge: Create Magical Getaways

Enchanted Horizons Travel; Saint Petersburg (FL); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks and discounts

Professional growth

Community of travel enthusiasts

Job summary

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning through return home, ensuring a seamless, stress-free experience.

You will handle travel arrangements, answer questions, manage updates, and resolve challenges with professionalism and care.

Ideal candidates bring excellent written and verbal communication, customer service experience in travel or hospitality, attention to detail, and comfort with booking tools.

Qualifications

• Excellent written and verbal communication.
• Background in customer service, ideally in travel, tourism or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new booking systems quickly.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Communication skills

Customer service experience

Attention to detail

Organizational skills

Proactive mindset

Tech-savvy

Booking tools

Job description

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning through return home, ensuring a seamless, stress-free experience.

You will handle travel arrangements, answer questions, manage updates, and resolve challenges with professionalism and care.

Ideal candidates bring excellent written and verbal communication, customer service experience in travel or hospitality, attention to detail, and comfort with booking tools.