Remote Disney Travel Concierge

Excitingtravelnow; Austin (TX); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth

Job summary

Enchanted Horizons Travel Agency USA seeks a Remote Disney Vacation Specialist to guide clients from planning through departure, ensuring a seamless, stress-free journey by handling travel arrangements and providing proactive support.

You will respond to inquiries, assist with bookings and changes, share up-to-date destination information, and follow up after trips, delivering personalized service with empathy and professionalism.

Qualifications

• Excellent written and verbal communication.
• Background in customer service, especially travel.
• Strong organizational skills and attention to detail.
• Tech-savvy with ability to learn systems quickly.
• Genuine enthusiasm for travel and helping others.

Responsibilities

• Respond to client inquiries across email, phone, and messaging channels in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback after trips.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Communication

Customer service

Attention to detail

Proactive

Tech-savvy

Travel enthusiasm

Tools

Booking tools

Job description

Enchanted Horizons Travel Agency USA seeks a Remote Disney Vacation Specialist to guide clients from planning through departure, ensuring a seamless, stress-free journey by handling travel arrangements and providing proactive support.

You will respond to inquiries, assist with bookings and changes, share up-to-date destination information, and follow up after trips, delivering personalized service with empathy and professionalism.