Remote Discord Moderator for Asia Trading Community

Hyperprop; United States; Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation based on exp.

Fully remote work with flexibility

Ownership in a growing international社区

Close collaboration with Support, Prod

Fast-moving, collaborative team

Job summary

Hyperprop is hiring a Discord Community Moderator to support our international audience during Asian trading hours. You will be one of the main contacts inside the Hyperprop Discord during the Asia session, welcoming members, answering questions, and enforcing community rules.

In this role you will coordinate with Support, Product and Engineering, collect feedback, escalate issues, and prepare handovers for London and US teams.

Qualifications

• Previous experience moderating an active Discord community.
• Strong written and spoken English communication.
• Experience with Discord moderation tools, tickets, roles and permissions.
• Reliable availability during Asian trading hours.
• Understanding of evaluations, funded accounts, orders, positions, drawdown and risk limits.
• Self-motivated and comfortable working remotely.

Responsibilities

• Monitor the Hyperprop Discord during the Asia session.
• Welcome new members and help them navigate the community.
• Answer common questions with verified, up-to-date information.
• Keep conversations respectful, constructive, and relevant.
• Address spam, scams, harassment, impersonation, raids and disruptive behavior.
• Issue warnings, timeouts, or escalations when needed.
• Identify potential bugs and direct users to the proper reporting channel.
• Collect feedback and escalate recurring concerns.
• Keep support, feedback, and bug-report channels organized.
• Support announcements, testing rounds, raffles, events, and evaluation drops.
• Maintain FAQs, moderation notes, internal guides, and standard responses.
• Prepare clear handovers for the London and US moderation teams.
• Coordinate with Support, Product, Engineering and partner teams.

Skills

Discord moderation

English fluency

Conflict resolution

Remote work readiness

Tools

Discord moderation tools

Job description

Hyperprop is hiring a Discord Community Moderator to support our international audience during Asian trading hours. You will be one of the main contacts inside the Hyperprop Discord during the Asia session, welcoming members, answering questions, and enforcing community rules.

In this role you will coordinate with Support, Product and Engineering, collect feedback, escalate issues, and prepare handovers for London and US teams.