Remote Discord Community Moderator (US Hours)

Hyperprop; United States; Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Fully remote work

Competitive compensation

Fast-moving team

Job summary

Hyperprop is seeking a Discord Community Moderator to keep the community helpful, organized, welcoming, and safe during US trading hours. You will guide new members, answer questions, enforce rules, and escalate issues when necessary.

This is a fully remote, full-time position aligned with US business hours. The role requires prior Discord moderation experience, familiarity with prop/trading concepts, and excellent English communication.

Qualifications

• Moderating an active Discord community.
• Understanding trading concepts such as evaluations, funded accounts, orders, positions, drawdown, and risk limits.
• Excellent written and spoken English.
• Calm, fair, and professional communication.

Responsibilities

• Monitor the Hyperprop Discord during US trading hours.
• Welcome new members and help them navigate the community.
• Answer common questions using verified, up-to-date information.
• Keep conversations respectful, constructive, and relevant.
• Enforce community rules consistently and professionally.
• Address spam, harassment, scams, impersonation, raids, and disruptive behavior.
• Issue warnings, timeouts, or escalations when needed.
• Identify potential bugs and point users to the right reporting process.
• Collect useful feedback and escalate recurring concerns.
• Keep support, feedback, and bug-report channels organized.
• Help maintain FAQs, moderation notes, internal guides, and standard responses.
• Support announcements, community events, raffles, testing rounds, and evaluation drops.
• Monitor community sentiment and report notable trends.
• Coordinate with Support, Product, Engineering, and prop firm partners

Skills

Discord moderation

Prop trading knowledge

English proficiency

Conflict resolution

Tools

Discord moderation tools

Job description

Hyperprop is seeking a Discord Community Moderator to keep the community helpful, organized, welcoming, and safe during US trading hours. You will guide new members, answer questions, enforce rules, and escalate issues when necessary.

This is a fully remote, full-time position aligned with US business hours. The role requires prior Discord moderation experience, familiarity with prop/trading concepts, and excellent English communication.