Community Operations Lead - Discord & Reddit

33 USA Inc.; Los Angeles (CA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health plan

PTO (vacation, sick & holidays)

Hybrid work model

Job summary

33 USA Inc. seeks a Community Lead to run official Discord servers and Reddit communities for Japanese IPs in North America. You will manage day-to-day moderation, engage fans, and coordinate contractors and moderators to keep communities safe and active.

You’ll partner with Social Media Marketing and Creative teams to prepare client reporting and elevate operational quality across 33 USA's Community Management service, with hybrid work in the United States.

Qualifications

• 1–3+ years hands-on experience operating or moderating a Discord server or Reddit community for a brand, IP, game, or agency (required).
• Experience launching or building an official community.
• Familiarity with Discord and Reddit administration and policies.

Responsibilities

• Operate day-to-day moderation and maintain healthy, on-brand communities.
• Respond to member questions and foster a positive atmosphere in English.
• Coordinate contractors and part-time moderators, plus training needs.

Skills

Discord moderation

Reddit moderation

Community building

English writing

Brand/IP familiarity

Team coordination

Reporting & analytics

Tools

Discord admin tools

Reddit moderation tools

AutoModerator

Analytics tools

Job description

33 USA Inc. seeks a Community Lead to run official Discord servers and Reddit communities for Japanese IPs in North America. You will manage day-to-day moderation, engage fans, and coordinate contractors and moderators to keep communities safe and active.

You’ll partner with Social Media Marketing and Creative teams to prepare client reporting and elevate operational quality across 33 USA's Community Management service, with hybrid work in the United States.