Discord Community Moderator (US Session Shift)

Hyperprop; United States; Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Fully remote work

Competitive compensation

Fast-moving team

Job summary

Hyperprop is seeking a Discord Community Moderator to keep the community helpful, organized, welcoming, and safe during US trading hours. You will guide new members, answer questions, enforce rules, and escalate issues when necessary.

This is a fully remote, full-time position aligned with US business hours. The role requires prior Discord moderation experience, familiarity with prop/trading concepts, and excellent English communication.

Qualifications

• Moderating an active Discord community.
• Understanding trading concepts such as evaluations, funded accounts, orders, positions, drawdown, and risk limits.
• Excellent written and spoken English.
• Calm, fair, and professional communication.

Responsibilities

• Monitor the Hyperprop Discord during US trading hours.
• Welcome new members and help them navigate the community.
• Answer common questions using verified, up-to-date information.
• Keep conversations respectful, constructive, and relevant.
• Enforce community rules consistently and professionally.
• Address spam, harassment, scams, impersonation, raids, and disruptive behavior.
• Issue warnings, timeouts, or escalations when needed.
• Identify potential bugs and point users to the right reporting process.
• Collect useful feedback and escalate recurring concerns.
• Keep support, feedback, and bug-report channels organized.
• Help maintain FAQs, moderation notes, internal guides, and standard responses.
• Support announcements, community events, raffles, testing rounds, and evaluation drops.
• Monitor community sentiment and report notable trends.
• Coordinate with Support, Product, Engineering, and prop firm partners

Skills

Discord moderation

Prop trading knowledge

English proficiency

Conflict resolution

Tools

Discord moderation tools

Job description

# Discord Community Moderator (US Session Shift)* Remote* Full-Time* US business hours, Monday–FridayKeep the Hyperprop Discord helpful, organized, and safe through US trading hours.Apply by email## About HyperpropHyperprop is building prop trading infrastructure for traders and prop firms.Our platform brings trading, real-time risk monitoring, evaluation rules, account management, and performance tracking into one clear environment.Hyperprop is not a prop firm. We build the technology prop firms operate on and traders use.We are hiring a Discord Community Moderator to keep our growing community helpful, organized, welcoming, and safe throughout US trading hours.## Your roleYou will be one of the main points of contact inside the Hyperprop Discord.You will guide new members, answer common questions, enforce community rules, spot potential platform issues, and make sure important feedback reaches Support, Product, or Engineering.This role needs good judgment: when to answer, when to calm a conversation, when to warn, and when to escalate.## Key responsibilities* Monitor the Hyperprop Discord during US trading hours* Welcome new members and help them navigate the community* Answer common questions using verified, up-to-date information* Keep conversations respectful, constructive, and relevant* Enforce community rules consistently and professionally* Address spam, harassment, scams, impersonation, raids, and disruptive behavior* Issue warnings, timeouts, or escalations when needed* Identify potential bugs and point users to the right reporting process* Collect useful feedback and escalate recurring concerns* Keep support, feedback, and bug-report channels organized* Help maintain FAQs, moderation notes, internal guides, and standard responses* Support announcements, community events, raffles, testing rounds, and evaluation drops* Monitor community sentiment and report notable trends* Coordinate with Support, Product, Engineering, and prop firm partners## Requirements* Previous experience moderating an active Discord community* Experience in prop trading, futures trading, fintech, or trading communities is strongly preferred* Understanding of trading concepts such as evaluations, funded accounts, orders, positions, drawdown, and risk limits* Excellent written and spoken English* Calm, fair, and professional communication* Strong judgment with conflict or sensitive situations* Ability to tell genuine questions from spam, scams, or disruption* Comfortable with Discord moderation tools, tickets, roles, channels, and permissions* Reliable and consistently available during US trading hours* Self-motivated and able to manage priorities remotely* Able to share verified information without making unsupported promises## What we offer* Competitive compensation based on experience* Fully remote work with flexibility and ownership* A central role in a fast-growing trading community* Direct involvement in how Hyperprop develops* Close collaboration with Support, Product, and Engineering* A chance to improve the experience of traders and beta testers* A collaborative, fast-moving team## ApplySend your CV or LinkedIn profile, a short introduction, and any relevant Discord moderation experience to [e-mail].