Discord Community Moderator (Asia Session Shift)

Hyperprop; United States; Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation based on exp.

Fully remote work with flexibility

Ownership in a growing international社区

Close collaboration with Support, Prod

Fast-moving, collaborative team

Job summary

Hyperprop is hiring a Discord Community Moderator to support our international audience during Asian trading hours. You will be one of the main contacts inside the Hyperprop Discord during the Asia session, welcoming members, answering questions, and enforcing community rules.

In this role you will coordinate with Support, Product and Engineering, collect feedback, escalate issues, and prepare handovers for London and US teams.

Qualifications

• Previous experience moderating an active Discord community.
• Strong written and spoken English communication.
• Experience with Discord moderation tools, tickets, roles and permissions.
• Reliable availability during Asian trading hours.
• Understanding of evaluations, funded accounts, orders, positions, drawdown and risk limits.
• Self-motivated and comfortable working remotely.

Responsibilities

• Monitor the Hyperprop Discord during the Asia session.
• Welcome new members and help them navigate the community.
• Answer common questions with verified, up-to-date information.
• Keep conversations respectful, constructive, and relevant.
• Address spam, scams, harassment, impersonation, raids and disruptive behavior.
• Issue warnings, timeouts, or escalations when needed.
• Identify potential bugs and direct users to the proper reporting channel.
• Collect feedback and escalate recurring concerns.
• Keep support, feedback, and bug-report channels organized.
• Support announcements, testing rounds, raffles, events, and evaluation drops.
• Maintain FAQs, moderation notes, internal guides, and standard responses.
• Prepare clear handovers for the London and US moderation teams.
• Coordinate with Support, Product, Engineering and partner teams.

Skills

Discord moderation

English fluency

Conflict resolution

Remote work readiness

Tools

Discord moderation tools

Job description

Hyperprop is building prop trading infrastructure for traders and prop firms.

Our platform brings trading, real-time risk monitoring, evaluation rules, account management, and performance tracking into one clear environment.

Hyperprop is not a prop firm. We build the technology prop firms operate on and traders use.

We are hiring a Discord Community Moderator to support our international community throughout Asian trading hours.

You will be one of the main points of contact inside the Hyperprop Discord during the Asia session.

You will support members across regions and time zones, answer common questions, enforce community rules, identify potential platform issues, and elevate important feedback to the right internal team.

Key responsibilities

• Monitor the Hyperprop Discord throughout the Asia session
• Welcome new members and help them navigate the community
• Answer common questions using verified, up-to-date information
• Keep conversations respectful, constructive, and relevant
• Address spam, scams, harassment, impersonation, raids, and disruptive behavior
• Issue warnings, timeouts, or escalations when needed
• Identify potential bugs and point users to the right reporting process
• Collect feedback and escalating recurring concerns
• Keep support, feedback, and bug-report channels organized
• Support announcements, testing rounds, raffles, events, and evaluation drops
• Maintain FAQs, moderation notes, internal guides, and standard responses
• Prepare clear handovers for the London and US moderation teams
• Coordinate with Support, Product, Engineering, and prop firm partners

Requirements

• Previous experience moderating an active Discord community
• Experience in prop trading, futures trading, fintech, or trading communities is strongly preferred
• Understanding of evaluations, funded accounts, orders, positions, drawdown, and risk limits
• Excellent written and spoken English
• Additional Asian language skills are helpful but not required
• Calm, fair, and professional communication
• Strong judgment with conflict or sensitive situations
• Experience with Discord moderation tools, tickets, roles, and permissions
• Reliable availability during Asian trading and business hours
• Able to share verified information without making unsupported promises
• Self-motivated and comfortable working remotely

What we offer

• Competitive compensation based on experience
• Fully remote work with flexibility and ownership
• A central role in a growing international trading community
• Direct involvement in how Hyperprop develops
• Close collaboration with Support, Product, and Engineering
• A collaborative, fast-moving team