Remote Disaster Support Specialist (On-Call/Seasonal)

First Call Claims Solutions; United States; On-site; USD 17,047 - 24,280; Part time

Job summary

A claims management company based in the United States is seeking a Customer Service Representative for a temporary on-call role during disasters. The position requires excellent communication and multitasking skills, providing support to customers while documenting claims accurately. Candidates must have a high school diploma, strong computer skills, and be authorized to work in the U.S. The position offers a compensation of $15 per hour and allows for work from home when convenient.

Qualifications

• 18 years or older.
• Must have a personal cell phone.
• Basic understanding of Windows OS.
• Reliable, punctual, and able to self-manage.

Responsibilities

• Deliver positive customer service with prompt support.
• Guide customers through the claims process.
• Accurately collect and document claim details.
• Utilize call scripting for consistent interactions.

Skills

Excellent communication skills (written and oral)

Typing speed of 40+ WPM

Basic knowledge of Microsoft Office Suite

Ability to multi-task and thrive under pressure

Education

High school diploma or GED

Tools

Windows 11

Job description

A claims management company based in the United States is seeking a Customer Service Representative for a temporary on-call role during disasters. The position requires excellent communication and multitasking skills, providing support to customers while documenting claims accurately. Candidates must have a high school diploma, strong computer skills, and be authorized to work in the U.S. The position offers a compensation of $15 per hour and allows for work from home when convenient.