Remote Director, Provider Operations & Data Leadership

Humana Inc; Atlanta (GA); Remote; USD 126,000 - 174,000; Full time

Job summary

Humana Inc. is seeking a remote Director of Provider Operations to lead a large operations team supporting VA CCN Credentialing and Provider Data Loading.

You will define operational strategy, align priorities with business goals, and ensure infrastructure is efficient, reliable, and cost-effective while collaborating with Humana Military and provider teams to improve data quality and drive automation through KPIs and staffing plans.

Qualifications

• U.S. citizenship required by DoD contract.
• Interim NBIS security clearance required.
• Not authorized to work in Puerto Rico under government contract.
• 7 years of management of 15+ associates.
• 10 years of healthcare operations leadership experience.
• 5 years building a large-scale operations team for a new implementation.

Responsibilities

• Build, execute, and oversee manual operations supporting VA CCN Credentialing and Provider Data Loading.
• Define operational strategy and priorities, align with business goals, and ensure infrastructure remains efficient, reliable, and cost-effective.
• Collaborate with Provider teams and Humana Military to improve manual work, enhance data quality, guide automation priorities, and manage performance through KPIs, staffing, and capacity planning.

Skills

Management experience

Healthcare operations leadership

Large-scale team building

Education

Bachelor's degree

Job description

Humana Inc. is seeking a remote Director of Provider Operations to lead a large operations team supporting VA CCN Credentialing and Provider Data Loading.

You will define operational strategy, align priorities with business goals, and ensure infrastructure is efficient, reliable, and cost-effective while collaborating with Humana Military and provider teams to improve data quality and drive automation through KPIs and staffing plans.