Remote Director of Client Communications & Engagement

Sedgwick; Jacksonville (FL); Remote; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Sedgwick, the world’s leading risk and claims administration partner, is seeking a Client Communications Director to join our team. You will lead the client communications strategy, ensure messaging is clear and aligned with client needs, and champion the voice of the customer across programs and campaigns.

Collaborating with Marketing Strategists, Sales, and senior leaders, you will develop content for newsletters, events, and webinars, while guiding governance and quality standards for

Qualifikationen

• Ten+ years in client or marketing communications.
• Experience in insurance or professional services preferred.
• Ability to lead complex initiatives in a matrixed org.

Aufgaben

• Lead client communications strategy and ensure brand alignment.
• Translate complex claims information into clear client content.
• Own content calendar and client newsletters.
• Plan virtual client events and webinars.

Kenntnisse

Client communications

Executive communication

Content strategy

Project management

Analytics

Stakeholder collaboration

Public relations

Ausbildung

Bachelor's degree in communications

Tools

MS Office

CMS

Jobbeschreibung

Sedgwick, the world’s leading risk and claims administration partner, is seeking a Client Communications Director to join our team. You will lead the client communications strategy, ensure messaging is clear and aligned with client needs, and champion the voice of the customer across programs and campaigns.

Collaborating with Marketing Strategists, Sales, and senior leaders, you will develop content for newsletters, events, and webinars, while guiding governance and quality standards for