Business Development Director

Sedgwick Claims Management Services Ltd; Philadelphia (Philadelphia County); On-site; USD 140,000 - 210,000; Full time

Job summary

Sedgwick is seeking a seasoned Business Development Director to expand top-line revenue by building and maintaining strategic client relationships across an assigned area. You will identify opportunities, manage RFP processes, and lead pricing discussions while ensuring profitability and client satisfaction.

This role demands a strategic thinker with a strong track record in sales, relationship management, and cross-functional collaboration.

Qualifications

• Bachelor's degree from an accredited college or university required.
• Bachelor's degree with major in Business Administration, Finance or Risk Management preferred.
• Licenses as required.
• Ten (10) years of related experience or equivalent combination of education and experience required to include five (5) years of relationship building in the claims management or risk management area.

Responsibilities

• Identifies, develops and maintains internal and external relationships/partnerships.
• Builds relationships with prospects.
• Facilitates the development of new partnerships and the company; ensures smooth transition of new client programs.
• Develops knowledge of prospect operations targeting needs for marketing company programs.
• Manages responses and pricing for RFPs, proposals, and presentations.

Skills

Relationship building

Negotiation

Communication skills

Presentation skills

Team collaboration

Education

Bachelor's degree in Business/Finance/Risk Management

Tools

CRM software

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Business Development Director

PRIMARY PURPOSE:

To expand and enhance the company's top line through diligent relationship building and maintenance with prospective clients across an area; to identify and address prospective and existing client opportunities for marketing the company's programs; and to ensure sales goals, objectives and profit margins are met.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Identifies, develops and maintains internal and external relationships/partnerships. Builds relationships with prospects. Facilitates the development of new partnerships and the company; facilitates and remains involved in the implementation process ensuring a smooth transition of new client programs. Develops the detailed knowledge of individual prospect operations targeting specific needs which may be opportunities for marketing company programs. Ensures the identification of expertise required addressing individual prospect requirements; identifies resources for prospect solicitation and service teams. Utilizes the appropriate national resources to facilitate responses and pricing for RFPs, proposals, and presentations. Manages the design of service programs ensuring client need fulfillment. Develops and implements an annual sales and service plan including identification of potential client prospects, their needs, and the methodology of presenting company's ability to fulfill those needs. Meets sales goals of $2-3 million.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned. Supports the organization's quality program(s). Travels as required.

QUALIFICATIONS

Education & Licensing Bachelor's degree from an accredited college or university required. Bachelor's degree with major in Business Administration, Finance or Risk Management preferred. Licenses as required. Possession of, or progress towards, CPCU and/or ARM designation required. Experience Ten (10) years of related experience or equivalent combination of education and experience required to include five (5) years of relationship building in the claims management or risk management area. Skills & Knowledge Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Ability to work in a team environment Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. Physical: Computer keyboarding, travel as required. Auditory/Visual: Hearing, vision and talking. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com