Remote Director of AI Experience Orchestration

Genesys Cloud Services, Inc.; Menlo Park (CA); On-site; USD 134,000 - 236,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance.

Telehealth coverage

Flexible work schedules and work from

Development and career growth

Open Time Off + 10 paid holidays

401(k) matching

Adoption Assistance

Fertility treatments

Job summary

Genesys Cloud Services, Inc. in Menlo Park, CA seeks an AI and Experience Orchestration Director to bring innovative AI-powered experiences to core accounts and clients. You will engage senior leaders, influence deal strategy, and lead material development for the Genesys AI portfolio.

You will drive field execution of programs, partner with cross-functional teams, and shape AI use cases while delivering compelling outcomes for customers across industries.

Qualifications

• Strong subject matter expertise in AI, sales, pre-sales, consultancy and customer experience tech.

Responsibilities

• Demonstrate advanced expertise in AI and lead discussions with stakeholders.
• Engage with senior and C-level leaders and orchestrate opportunities across teams.
• Influence deal strategy and support territory planning, pipeline creation and forecasting.
• Lead positioning, presentations, pricing and proposals for Genesys AI and Experience Orchestration.
• Lead customer workshops shaping AI use cases and pilot opportunities.

Skills

AI expertise

Sales overlay

Pre-sales

Customer experience

Presentation skills

Strategic thinking

Job description

Genesys Cloud Services, Inc. in Menlo Park, CA seeks an AI and Experience Orchestration Director to bring innovative AI-powered experiences to core accounts and clients. You will engage senior leaders, influence deal strategy, and lead material development for the Genesys AI portfolio.

You will drive field execution of programs, partner with cross-functional teams, and shape AI use cases while delivering compelling outcomes for customers across industries.