Remote Director, Executive Client Delivery and Growth

CompQsoft Inc; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

CompQsoft Inc is seeking a Director, Client Delivery Experience to lead delivery operations across assigned accounts from a remote location. You will align internal delivery teams with client objectives and drive measurable business value through governance and proactive customer success.

The role partners with Sales and executive leadership to expand services, oversee PMO processes, onboard customers, and ensure on-time delivery, budget adherence, and high customer satisfaction.

Qualifications

• 10+ years of experience in client delivery, program management, or consulting.
• PMP or other project management certification is a plus.
• Familiarity with Microsoft Dynamics, Copilot, Azure, or Power Platform preferred.
• Bachelor’s degree required; MBA or advanced degree a plus.

Responsibilities

• Act as the senior delivery leader and executive advisor across assigned customer accounts.
• Build and maintain strong executive relationships with clients, serving as a trusted advisor.
• Lead PMO processes to ensure standardization, quality control, and operational efficiency.
• Oversee onboarding, implementation, and steady-state service operations.
• Facilitate strategic planning sessions, business reviews, and escalation management.
• Manage and mentor cross-functional teams including Project Managers, Analysts, and Engineers.
• Ensure delivery KPIs including on-time delivery, budget performance, and customer satisfaction are achieved.
• Develop a deep understanding of customer business objectives and technology roadmaps.
• Identify opportunities to expand CompQsoft services within existing customer accounts.
• Partner with Sales and Executive Leadership to develop account growth strategies.
• Lead executive business reviews that align customer goals with future transformation opportunities.
• Support proposal development, scope definition, renewals, and expansion opportunities within existing accounts.
• Ensure accurate documentation, governance, and reporting across all accounts.

Skills

Executive leadership

Strategic thinking

Relationship management

Team mentoring

Delivery governance

Communication at all levels

Education

Bachelor’s degree

MBA or advanced degree

Tools

Microsoft Dynamics

Copilot

Azure

Power Platform

Job description

CompQsoft Inc is seeking a Director, Client Delivery Experience to lead delivery operations across assigned accounts from a remote location. You will align internal delivery teams with client objectives and drive measurable business value through governance and proactive customer success.

The role partners with Sales and executive leadership to expand services, oversee PMO processes, onboard customers, and ensure on-time delivery, budget adherence, and high customer satisfaction.