Remote Director, Professional Services Delivery

Mission, a CDW Company; California (MO); Remote; USD 120,000 - 150,000; Full time

Job summary

A leading cloud consulting company based in the United States seeks a Director of Professional Services to oversee execution of delivery operations, manage a leadership team, and ensure customer satisfaction. This remote role requires 10+ years of experience in professional services, with a strong focus on operational cadence and performance metrics. Candidates must possess excellent leadership and communication skills, and AWS expertise is preferred. The position involves light travel up to 10%.

Qualifications

• 10+ years in professional services delivery (cloud/software/technical consulting).
• 5+ years leading managers and multi-team delivery.
• Strong experience managing utilization, margin, and delivery performance metrics.

Responsibilities

• Own day-to-day execution of Professional Services delivery.
• Drive operational discipline across delivery.
• Serve as primary escalation point for delivery issues.

Skills

Operational cadence management

Delivery performance metrics

Cross-functional leadership

Communication skills

Cloud experience

Education

10+ years in professional services delivery

AWS Cloud Practitioner certification

Job description

A leading cloud consulting company based in the United States seeks a Director of Professional Services to oversee execution of delivery operations, manage a leadership team, and ensure customer satisfaction. This remote role requires 10+ years of experience in professional services, with a strong focus on operational cadence and performance metrics. Candidates must possess excellent leadership and communication skills, and AWS expertise is preferred. The position involves light travel up to 10%.