Remote Director, Commercial Lines & Operations

Insurance Office of America; Paterson (NJ); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sick時間

Professional growth opportunities

Respectful culture and work/familyLife

Job summary

Insurance Office of America is seeking a Director, Commercial Lines to lead national Commercial P&C operations. The role partners with divisional and regional leaders to standardize workflows, optimize performance, and support strategic M&A integrations.

A licensed professional with CPCU/CIC is preferred, and the position offers remote work with occasional on-site requirements in a hybrid model. The ideal candidate will drive operational excellence, workforce planning, and stakeholder

Qualifications

• 5–7+ years of Commercial Lines operational leadership in a large brokerage/agency.
• Active Property & Casualty License is required.
• CPCU and/or CIC designation strongly preferred.

Responsibilities

• Develop and execute Commercial Lines initiatives with regional leadership.
• Identify and implement scalable workflows and best practices.
• Lead process improvements to boost efficiency and client outcomes.

Skills

Leadership

Communication

Stakeholder management

Change leadership

Analytical thinking

Education

Active Property & Casualty License

CPCU or CIC designation

Tools

EPIC

Job description

Insurance Office of America is seeking a Director, Commercial Lines to lead national Commercial P&C operations. The role partners with divisional and regional leaders to standardize workflows, optimize performance, and support strategic M&A integrations.

A licensed professional with CPCU/CIC is preferred, and the position offers remote work with occasional on-site requirements in a hybrid model. The ideal candidate will drive operational excellence, workforce planning, and stakeholder