Remote Director, AI-Powered Insurance Transformation

Socket.dev; United States; Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

HSA employer-funded with high-deduct—c

FSA & disability insurance

Life/AD&D insurance

401(k) & paid holidays

Parental leave & versatility benefits

Job summary

Majesco, a leader in AI-native insurance technology, is seeking a Senior Program Manager/Director, Services to drive transformation in our insurance technology delivery. You will lead complex, multi-million-dollar SaaS programs for insurers and retirement platforms, guiding plans from inception through production readiness.

This hands-on leadership role demands executive presence, deep domain knowledge in Life, Health and Annuity operations, and a track record of delivering across multi-vendor

Qualifications

• 10 plus years of senior leadership experience delivering enterprise software or SaaS solutions for insurance or financial services organizations.
• Proven success leading large-scale transformation programs ($5M–$20M plus) across multi-disciplinary, multi-vendor teams.
• Deep understanding of Life, Health, and Annuity insurance operations, including policy administration, billing, claims, enrollment, or group benefits platforms.
• Strong command of delivery governance, risk management, and financial control.
• Hands‑on experience with Agile delivery models, NetSuite, Jira, and modern delivery toolchains.
• Executive presence with the ability to operate comfortably in both boardroom discussions and delivery execution forums.
• Bachelor’s degree required; PMP, LOMA, FLMI, or Scrum Master certification preferred.

Responsibilities

• Own end-to-end execution of a portfolio of complex, concurrent SaaS delivery programs, ensuring commitments on timeline, quality, scope, and margin are met.
• Lead from the front — staying deeply engaged in plans, estimates, risks, dependencies, and delivery details, intervening early when outcomes drift.
• Drive delivery through measurable business outcomes, holding teams accountable for results rather than process adherence alone.
• Take decisive ownership during high-pressure delivery moments, providing clarity, direction, and resolution rather than escalation loops.
• Oversee financial governance, forecasting, and profitability across programs, using NetSuite to ensure transparency and control.
• Build strong, accountable delivery leaders by coaching project managers and program leads to operate with ownership, discipline, and clarity.

Skills

Delivery governance

Risk management

Financial control

Agile delivery

NetSuite

Jira

Executive presence

Education

Bachelor’s degree

PMP/LOMA/FLMI certification

Tools

NetSuite

Jira

Job description

Majesco, a leader in AI-native insurance technology, is seeking a Senior Program Manager/Director, Services to drive transformation in our insurance technology delivery. You will lead complex, multi-million-dollar SaaS programs for insurers and retirement platforms, guiding plans from inception through production readiness.

This hands-on leadership role demands executive presence, deep domain knowledge in Life, Health and Annuity operations, and a track record of delivering across multi-vendor