Client Partner Director

Majesco; Northern (KY); Hybrid; USD 130,000 - 165,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Employer-funded HSA

Life/AD&D insurance

401(k)

Flexible time off

11 paid holidays

Job summary

Majesco, a leader in AI-native insurance software, seeks a Client Partner Director to drive strategic transformation for enterprise insurance accounts in North America. You’ll act as trusted advisor, shape growth initiatives, and expand account footprints across carriers, MGAs, and reinsurers.

You’ll combine deep industry knowledge with a proven sales track record, lead multi-stakeholder engagements, and guide customers through complex procurement while aligning Majesco’s offerings to client

Qualifications

• Extensive enterprise sales experience with multi-million-dollar accounts.
• Deep ability to cultivate C-level relationships and trusted advisory role.
• Strong knowledge of P&C or Life & Annuity insurance markets and regulatory landscape.

Responsibilities

• Strategic Account Development: cultivate executive relationships and expand footprints.
• Revenue Growth & Client Retention: drive multi-year revenue growth with high customer satisfaction.
• Solution Selling: align Majesco’s software/services to client priorities with ROI focus.
• Full Sales Cycle Management: oversee demand generation, proposals, negotiations, and closing.
• Customer Engagement & Momentum: manage stakeholders and accelerate purchase decisions.
• Industry Insight: leverage insurance trends to position Majesco as a partner.
• Cross-Functional Collaboration: coordinate with product, delivery, and marketing.
• Performance Metrics: develop KPIs and oversee client success metrics.
• Voice of the Customer: feed insights into product and service strategy.

Skills

Enterprise sales

Executive relationships

Insurance industry knowledge

SaaS & cloud fluency

RFP & procurement

Education

Bachelor’s degree

MBA desirable

Tools

CRM software

Job description

Majesco isn’t just riding the AI wave – we’re leading it for the P&C, L&AH, and Pension & Retirement markets. Born in the cloud and built with an AI-native vision, we’ve reimagined the insurance and pension core as an intelligent platform that enables insurers and pension & retirement providers to move faster, see farther and operate smarter. As leaders in intelligent SaaS solutions, we’ve embedded AI and Agentic AI throughout our robust product portfolio of core, underwriting, loss control, distribution, digital solutions, and pension & retirement administration so our customers can reimagine their business with real-time business insights, optimized operations, and enhanced business outcomes. Everything we build is designed to strip away complexity and let our clients focus on what matters: delivering exceptional products, experiences, and long-term financial security for policyholders and plan participants.

In a world where change is constant, our native-cloud SaaS platform empowers insurers, MGAs, and pension & retirement providers with the agility to adapt to evolving risk, regulation, and market expectations, modernize operating models, and accelerate innovation at scale. With 1400+ implementations and more than 375 customers worldwide, Majesco is the AI-native solution trusted to power the future of insurance and pension & retirement. Break free from the past and build the future of insurance

At Majesco, this means joining a team leading the insurance and retirement industry through the AI revolution.You’ll collaborate with experienced leaders and global teams building and scaling AI-native solutions that solve complex, real-world challenges - where innovation moves from concept to production, decisions carry real weight, and execution matters. If you’re looking for a place where your expertise is trusted, your judgment is valued, and your work helps define what’s next for intelligent insurance and retirement technology, Majesco is where that work happens.

Client Partner Director - Insurance Software & Digital Transformation

Location: United States - Fully Remote

Majesco’s Client Partner team drives measurable growth and strategic transformation across enterprise insurance accounts in North America. This highly accomplished, results-oriented executive acts as a trusted advisor, spearheading growth initiatives, expanding account footprints, and positioning Majesco as the partner of choice within the insurance industry. The role demands a strategic thinker with deep industry knowledge, a strong sales track record, and the ability to lead complex, multi-stakeholder engagements.

Key Responsibilities

• Strategic Account Development: Cultivate and deepen executive relationships within key insurance carriers, MGAs, reinsurers, and other major accounts. Develop and execute comprehensive account plans aligned with client business roadmaps, industry trends, and Majesco’s solutions.
• Revenue Growth & Client Retention: Own expansion and renewal strategy across enterprise accounts, consistently delivering multi-million-dollar revenue growth while ensuring high customer satisfaction and long-term partnerships.
• Solution Selling & Value Articulation: Align Majesco’s software and services offerings to client priorities, reframing their business challenges with innovative solutions. Demonstrate the value of Majesco’s portfolio through consultative, ROI-focused discussions.
• Full Sales Cycle Management: Oversee demand generation, proposal development, negotiations, and closing activities, managing complex procurement processes and RFPs within matrix organizations.
• Customer Engagement & Momentum: Drive two-way communication with stakeholders at all levels, proactively advancing purchase decisions while nurturing trust and credibility.
• Industry & Market Insight: Leverage deep knowledge of insurance industry trends, macro/microeconomic factors, and emerging digital technologies (SaaS, cloud-native, APIs) to position Majesco as a strategic partner.
• Cross-Functional Collaboration: Partner with product development, delivery, and marketing teams to ensure seamless customer experience and actionable insights that influence product roadmaps.
• Performance & Success Metrics: Conduct executive business reviews, develop KPIs, and oversee customer success metrics to ensure alignment with client and company objectives.
• Voice of the Customer: Advocate for customer needs within Majesco, contributing insights that inform product innovation and service strategies.

What You Bring

• Over 10 years of enterprise sales and account management experience, preferably in insurance technology, with a proven track record of managing multi-million-dollar accounts and delivering revenue growth.
• Exceptional ability to develop C-level relationships, acting as a trusted advisor on digital transformation initiatives.
• Strong industry knowledge of property & casualty or life & annuity insurance markets, regulatory landscape, and competitive practices.
• Technical fluency with SaaS, cloud platforms, APIs, and digital enablement technologies relevant to insurance.
• Expertise navigating complex procurement cycles, RFPs, and employing value-based selling methodologies.
• Strategic, consultative thinker with excellent negotiation, presentation, and storytelling skills.
• Demonstrates high integrity, resilience, and accountability in managing stakeholder expectations.
• Educational background with a Bachelor’s degree; an MBA or relevant advanced degree is highly desirable.

Why Join Majesco

• A strategic mindset rooted in industry acumen, positioning Majesco as a catalyst for client growth and innovation.
• A customer-centric approach that seeks long-term opportunities and fosters trust.
• Operational excellence in navigating ambiguity, executing plans, and achieving aggressive targets.
• Exceptional influence and communication skills, capable of engaging both technical and business decision-makers.
• Passion for digital transformation, cloud technologies, and their potential to revolutionize the insurance landscape.

Join us in shaping the future of insurance by leveraging your expertise to deliver innovative solutions, foster strategic partnerships, and drive meaningful growth for our clients and Majesco.

As a member of a rapidly growing and dynamic organization, the successful candidate must be flexible and willing to take on new tasks and responsibilities as business needs evolve. The company reserves the right to vary, change, or update job duties and responsibilities based on business requirements. This role may require shifting priorities, learning new technologies, and contributing to projects outside of the initial scope.

Majesco is committed to equal pay and transparency. The annual base salary range for this position is $130,000 to $165,000.

Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the United States. It is uncommon for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on a variety of factors. Majesco considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions.

At Majesco, we offer a comprehensive employee benefits package with most coverage starting Day One. Our benefits package includes, but is not limited to: Medical, dental & vision insurance; employer-funded HSA coordinating with a high-deductible health plan; FSA, short-term/long-term disability; Life/AD&D insurance; 401(k), flexible time off, paid sick days and 11 paid holidays; paid parental/bonding leave; career anniversary leave and other voluntary benefits.