Remote Developer Success Engineer Debug Integrations & Docs

Ladders; United States; Remote; USD 117,000 - 172,000; Full time

Benefits offered by this job

Generous time off and wellness leave

Comprehensive healthcare coverage

Retirement savings program

Parental leave

Job summary

Ladders is seeking a Developer Success Engineer to act as a technical bridge between customers and internal product teams, helping developers succeed with complex integrations and web services. You will troubleshoot issues, debug code, and contribute small fixes that improve customer experience and product reliability. Location: Remote - US-based candidates only.

Compensation: $116,960–$171,900 annually. Responsibilities include building features, assisting customers, and improving documentation

Qualifications

• Hands-on programming experience in a major language.
• Strong debugging and troubleshooting skills.
• Familiarity with modern web services and APIs.
• Excellent communication across all levels—customers, product and engineering.
• Curiosity and tenacity to resolve complex issues.

Responsibilities

• Build features and fix bugs in the company’s products.
• Serve as a technical resource for customers with product inquiries.
• Improve documentation and processes for stakeholders.

Skills

Programming experience

Debugging

APIs

Communication

Troubleshooting

Customer focus

Job description

Ladders is seeking a Developer Success Engineer to act as a technical bridge between customers and internal product teams, helping developers succeed with complex integrations and web services. You will troubleshoot issues, debug code, and contribute small fixes that improve customer experience and product reliability. Location: Remote - US-based candidates only.

Compensation: $116,960–$171,900 annually. Responsibilities include building features, assisting customers, and improving documentation