Remote Desktop & Applications Manager

XChange Software Inc; Maryland; Hybrid; USD 90,000 - 140,000; Full time

Job summary

XChange Software Inc is seeking an experienced Desktop Engineer to support enterprise-scale environments. The role emphasizes Windows OS customization, AD, Intune policy management, and strong troubleshooting across remote and on-site work.

You will lead a team of engineers, coordinate with legal tech apps like iManage, Litera, and Adobe, and ensure high service levels. Excellent communication and documentation are essential.

Qualifications

• Bachelor's degree in CS, Info Systems, or related technical discipline preferred.
• 7–10 years of progressive experience in desktop engineering, application integration, or systems engineering, with preference for large law firm or professional services.
• Prior experience directly managing or leading a team of engineers or analysts is required
• Expertise in Windows OS customization, registry management, Group Policy, and Intune policy configuration; strong enterprise troubleshooting tools.

Skills

Desktop engineering

Application integration

Systems engineering

Team leadership

Windows customization

PowerShell

SQL

Communication

Documentation

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

Windows Performance Analyzer

ControlUp

Perfmon

Wireshark

Intune

Active Directory

Office 365

Microsoft Teams

Hyper-V

VMware ESXi

Job description

XChange Software Inc is seeking an experienced Desktop Engineer to support enterprise-scale environments. The role emphasizes Windows OS customization, AD, Intune policy management, and strong troubleshooting across remote and on-site work.

You will lead a team of engineers, coordinate with legal tech apps like iManage, Litera, and Adobe, and ensure high service levels. Excellent communication and documentation are essential.