Remote Dental Network Partnerships Specialist

Guardian Life; Cheyenne (WY); Remote; USD 59,000 - 89,000; Full time

Job summary

Guardian Life is seeking a Network Partnership Specialist to manage day-to-day operations of key account leasing relationships and coordinate provider communications within a remote, United States-based setting.

Ideal candidates have 3+ years in provider relations, knowledge of healthcare networks, and strong communication skills. Travel up to 10% and cross-functional collaboration are part of the role.

Qualifications

• 3+ years of experience in provider relations, network management, healthcare operations, or related field.
• Knowledge of healthcare provider networks, managed care, dental or medical benefits administration, or third-party administrator relationships.
• Strong written and verbal communication skills.
• Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong analytical, problem-solving, and organizational skills.

Responsibilities

• Manage day-to-day operations for assigned key account leasing relationships, serving as the primary point of contact for partner coordination, issue resolution, and ongoing account support.
• Develop and manage provider and partner communications, including network updates, educational materials, operational notices, and responses to inquiries related to participation, reimbursement, network access, and related processes.
• Coordinate and support audit, credentialing, compliance, and regulatory activities, ensuring timely completion of requests, accurate documentation, and adherence to applicable requirements, including Medicare-related standards.
• Partner with internal and external stakeholders to research and resolve complex provider and partner issues, identify trends and risks, and implement effective solutions that support service excellence and partner satisfaction.
• Maintain operational records, reporting, and tracking mechanisms to monitor account activity, partner requests, compliance obligations, and key performance indicators.
• Identify opportunities to improve processes, enhance the provider experience, strengthen partnership performance, and support the successful growth and administration of leased network relationships.
• Assist team members with inquiries and operational activities related to other network leasing, rental partnerships and repricing.
• Provide cross-functional support during periods of increased volume, special projects, or partner implementations.
• Contribute to departmental initiatives aimed at strengthening partner relationships, provider engagement, and operational effectiveness.

Skills

Communication

Multi-tasking

Analytical

Organizational skills

Provider relations

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

SharePoint

Reporting tools

Job description

Guardian Life is seeking a Network Partnership Specialist to manage day-to-day operations of key account leasing relationships and coordinate provider communications within a remote, United States-based setting.

Ideal candidates have 3+ years in provider relations, knowledge of healthcare networks, and strong communication skills. Travel up to 10% and cross-functional collaboration are part of the role.