Remote Dental Customer Service Specialist

Benco Dental; Flower Mound (TX); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k Plan

Paid Time Off

Profit Sharing

Employee Discounts

Community Giveback

Tuition Savings

Family Culture

Fortune Great Place to Work

Diversity Groups

Family-Owned

Job summary

Benco Dental, a division of 1930 Ventures, is seeking a Customer Service Representative for a remote-based role. You will handle incoming calls from dentists and labs, enter orders, process payments, and answer inquiries while maintaining high customer satisfaction.

Shift is Monday–Friday, 9:00 AM–5:30 PM Pacific Time. Benefits include health coverage on day one, 401(k), PTO, profit sharing, and community programs. Prior CRM experience is a plus and professional communication is essential.

Qualifications

• Excellent customer service abilities.
• CRM experience is a plus.
• Able to communicate effectively and professionally.
• Excellent computer and telephone skills.
• Great attention to detail, cooperation and dependability.

Responsibilities

• Take incoming calls from dentists, dental offices, and laboratories and ensure customer satisfaction.
• Enter orders for merchandise and small equipment, and process credit card payments.
• Answer customer questions and provide accurate information to customers.

Skills

Customer service

CRM (plus)

Effective communication

Computer literacy

Education

High School Diploma/GED

Job description

Benco Dental, a division of 1930 Ventures, is seeking a Customer Service Representative for a remote-based role. You will handle incoming calls from dentists and labs, enter orders, process payments, and answer inquiries while maintaining high customer satisfaction.

Shift is Monday–Friday, 9:00 AM–5:30 PM Pacific Time. Benefits include health coverage on day one, 401(k), PTO, profit sharing, and community programs. Prior CRM experience is a plus and professional communication is essential.