Remote Delivery Lead for AI-Enabled SaaS

Storyteller; United States; A distancia; USD 35.000 - 43.000; Jornada completa

Descripción de la vacante

Storyteller is a remote-first, AI-driven B2B SaaS company serving sports, media and entertainment brands with a scalable platform including native iOS, Android and Web SDKs, analytics and advertising support.

You will own end-to-end client delivery for major sports accounts, coordinating with Product, Engineering, Design and Support, and guiding junior teammates while ensuring reliable operation and continual improvement of AI-enabled services in production.

Formación

• 4+ years in implementation, product operations, technical account management, client delivery or similar.
• Ability to weigh client impact against quality, cost and speed amid incomplete information.
• Practical AI fluency and ability to apply AI-enabled workflows in production.

Responsabilidades

• Take products and initiatives from an ambiguous brief through configuration, onboarding, testing, rollout and adoption to reliable day-to-day operation.
• Turn messy requests into a plan with owners, dependencies, risks and a definition of done.
• Own AI-enabled services after launch, including prompts, inputs, outputs, dependencies and reviews.
• Lead junior team members and drive delivery with clear communication.
• Use AI tools for investigation, analysis, documentation, QA and reporting.

Conocimientos

Implementation experience

Product operations

Technical account management

Client delivery

Descripción del empleo

Storyteller is a remote-first, AI-driven B2B SaaS company serving sports, media and entertainment brands with a scalable platform including native iOS, Android and Web SDKs, analytics and advertising support.

You will own end-to-end client delivery for major sports accounts, coordinating with Product, Engineering, Design and Support, and guiding junior teammates while ensuring reliable operation and continual improvement of AI-enabled services in production.