Implementation Lead (AI)

Storyteller; United States; Remote; USD 35,000 - 43,000; Full time

Job summary

Storyteller seeks a hands-on operator to own a major sports client’s product rollout and the accompanying AI-enabled services. You’ll configure, automate, test, and run the solution after launch with no handoff.

You won’t write core product code, but you’ll master APIs, SDKs and configuration to resolve issues directly with the client. You’ll reproduce issues, collaborate with engineers, and decide what to fix.

Qualifications

• You’ve built something with AI that’s in real use: an automation, an agentic step in a pipeline, or a tool people rely on.
• You’ve taken a client-facing product or integration from brief to live, and kept running it after launch.
• You started somewhere technical and grew into owning client or product outcomes.
• You’re comfortable with APIs, SDKs, configuration and data.
• You’ve worked in fast-moving startups or agencies.
• You make good calls with incomplete information and don’t wait to be told to progress.
• You communicate clearly with clients and technical teams.

Responsibilities

• Take client products and integrations from a messy brief to live (configuration, onboarding, testing, rollout) and keep owning them afterwards.
• Build and run AI-powered automations, tools and workflows that speed up delivery and improve client products.
• Keep AI services reliable after launch: know inputs/outputs, monitor results, catch issues early.
• Reproduce issues by checking config and data, and provide Engineering with precise problems.
• Decide what’s worth fixing and work with engineers to ship it.
• Keep clients updated on progress and turn learnings into product changes.
• Direct one or two junior teammates and leave tools behind for future cycles.

Job description

Up to EUR 35,000 per year, on a full time, contractor contract
Fully remote working anywhere in Tunisia!
Exciting high growth product, relied on by leading global brands, particularly within sports
Modern stack, great tooling, AI-first engineering culture

ABOUT US

Storyteller is a high-growth B2B SaaS company that helps leading sports, media and entertainment brands create and deliver engaging content experiences across theirowneddigital products. Our platform includes native iOS, Android and Web SDKs, publishing tools,analyticsand advertising support.

We are remote-first, product-ledand highly focused on execution. We value ownership, direct communication, soundjudgmentand people who improve the way work gets done rather than accepting recurring friction.

About The Role

We need a builder who can run a client.

You’ll own a major sports client’s product rollout and the AI-enabled services that run alongside it. You’ll configure it, build the automations around it, investigate what breaks, and keep it running and improving after launch. There’s no project-manager layer and no handoff once it’s live. It’s yours.

You won’t write the core product code, but you’ll know the product, its APIs, SDKs and configuration well enough to find problems yourself and give the client straight answers on trade-offs.

What You’ll Do

• Take client products and integrations from a messy brief to live (configuration, onboarding, testing, rollout) and keep owning them afterwards.
• Build and run AI-powered automations, tools and workflows that speed up delivery and make the product better for clients.
• Keep AI services reliable after launch: know what goes in and what comes out, check the output, and catch problems before the client does.
• Reproduce issues yourself by checking config, data and expected behaviour, then hand Engineering a clear problem, not a forwarded email.
• Decide what’s worth fixing in your product area and work directly with engineers to ship it.
• Keep the client clear on progress and honest about constraints, and turn what you learn into changes Product and Engineering act on.
• Direct one or two more junior teammates, and leave behind tools and automation that make the next cycle easier.

What We’re Looking For

• You’ve built something with AI that’s in real use: an automation, an agentic step in a pipeline, or a tool people rely on. Not chatbot use.
• You’ve taken a client‑facing product or integration from brief to live, and kept running it after launch.
• You started somewhere technical (support, integrations, QA, development or similar) and grew into owning client or product outcomes.
• You’re comfortable with APIs, SDKs, configuration and data, without needing to be an engineer.
• You’ve worked somewhere the process didn’t exist yet: a startup, a scale‑up, a fast‑moving agency, or something you started yourself.
• You make good calls with incomplete information and don’t wait to be told before making progress.
• You communicate clearly and directly with both clients and technical teams.

Nice To Have

• A background in sport, media, live events or ad‑tech.
• Experience with SaaS or developer‑facing products: SDKs, CMS, analytics.

This Isn’t For You If

Your recent work is mainly running ceremonies, RAID logs, steering packs or account relationships, or you’d rather manage the people doing the work than do it yourself.

RECRUITMENT PROCESS

• Short call focused on your experience and use of AI.
• Paid take-home task based on a real delivery and AI‑operations problem. Use AI as much as you like; we’ll ask what you accepted, changed, checked and rejected.
• Final interview with a member of the team.

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