Remote Debt Management Support Specialist

Navicore Solutions; United States; Remote; USD 22,000 - 32,000; Full time

Job summary

Navicore Solutions is a nonprofit organization empowering financial wellness nationwide. We seek a full-time, fully remote Customer Experience Representative to support clients in our Debt Management Program, providing guidance and personalized assistance online.

You will build relationships, understand individual needs, and help clients navigate creditor policies while staying engaged with the program and progressing toward financial stability.

Qualifications

• Experience in customer service or client-facing roles.
• Strong communication and interpersonal skills.
• Ability to work remotely and manage schedules.

Responsibilities

• Serve as the primary contact for clients enrolled in Navicore's Debt Management Program.
• Understand client needs, provide guidance, and help clients stay engaged.
• Help clients navigate creditor policies and program requirements.

Job description

Navicore Solutions is a nonprofit organization empowering financial wellness nationwide. We seek a full-time, fully remote Customer Experience Representative to support clients in our Debt Management Program, providing guidance and personalized assistance online.

You will build relationships, understand individual needs, and help clients navigate creditor policies while staying engaged with the program and progressing toward financial stability.