Remote Debt Collection Agent – Negotiation & Recoveries

Be Epic; Atlanta (GA); Remote; USD 23,000 - 34,000; Full time

Job summary

Be Epic is seeking experienced Debt Collection Agents for a remote position. The role involves contacting debtors via multiple channels, negotiating settlements, and documenting all activities.

Candidates should have at least 1 year in debt collection and be proficient with relevant collection software. A reliable internet connection and home office setup are assumed, with performance-based monthly collection targets.

Qualifications

• Must have at least 1 year of Debt Collection experience.
• Strong negotiation skills with proven ability to recover delinquent accounts.
• Experience with 3rd party collection is a plus, but not required.
• Ability to handle difficult conversations with professionalism.
• Strong organizational skills and attention to detail.
• Proficient in Evolution, SecureCRM, Symplicity and other collection software.

Responsibilities

• Contact debtors via phone, email, and mail to collect outstanding debts.
• Negotiate payment plans and settlements in accordance with company policies and procedures.
• Document all collection activities accurately and efficiently.
• Conduct skip tracing to locate and contact debtors.
• Able to achieve monthly collection goals.

Skills

Negotiation

Debt collection

Skip tracing

Organizational skills

Evolution

SecureCRM

Symplicity

Communication

Tools

Evolution

SecureCRM

Symplicity

Job description

Be Epic is seeking experienced Debt Collection Agents for a remote position. The role involves contacting debtors via multiple channels, negotiating settlements, and documenting all activities.

Candidates should have at least 1 year in debt collection and be proficient with relevant collection software. A reliable internet connection and home office setup are assumed, with performance-based monthly collection targets.