Debt Collections

Be Epic; Atlanta (GA); Remote; USD 23,000 - 34,000; Full time

Job summary

Be Epic is seeking experienced Debt Collection Agents for a remote position. The role involves contacting debtors via multiple channels, negotiating settlements, and documenting all activities.

Candidates should have at least 1 year in debt collection and be proficient with relevant collection software. A reliable internet connection and home office setup are assumed, with performance-based monthly collection targets.

Qualifications

• Must have at least 1 year of Debt Collection experience.
• Strong negotiation skills with proven ability to recover delinquent accounts.
• Experience with 3rd party collection is a plus, but not required.
• Ability to handle difficult conversations with professionalism.
• Strong organizational skills and attention to detail.
• Proficient in Evolution, SecureCRM, Symplicity and other collection software.

Responsibilities

• Contact debtors via phone, email, and mail to collect outstanding debts.
• Negotiate payment plans and settlements in accordance with company policies and procedures.
• Document all collection activities accurately and efficiently.
• Conduct skip tracing to locate and contact debtors.
• Able to achieve monthly collection goals.

Skills

Negotiation

Debt collection

Skip tracing

Organizational skills

Evolution

SecureCRM

Symplicity

Communication

Tools

Evolution

SecureCRM

Symplicity

Job description

DEBT COLLECTION AGENTS NEEDED - This is a Work-from-Home Set up

Job Description:

We are seeking a highly motivated and experienced Debt Collection Agent to join our team. The ideal candidate will possess strong negotiation skills and have a proven track record in recovering delinquent accounts.

Key Responsibilities:

• Contact debtors via phone, email, and mail to collect outstanding debts.
• Negotiate payment plans and settlements in accordance with company policies and procedures.
• Document all collection activities accurately and efficiently.
• Conduct skip tracing to locate and contact debtors.
• Able to achieve monthly collection goals.

Qualifications:

• Must have at least 1 year of Debt Collection experience.
• Strong negotiation skills with proven ability to recover delinquent accounts.
• Experience with 3rd party collection is a plus, but not required.
• Ability to handle difficult conversations with professionalism.
• Strong organizational skills and attention to detail.
• Proficient in Evolution, SecureCRM, Symplicity and other collection software.

• Noise-Canceling Headphones: Essential for clear and professional audio.
• Reliable Internet Connection: At least Wi-Fi 5 (802.11ac) or Wi-Fi 6 (802.11ax) for optimal speed and stability.
• Backup Internet Source: With a speed of 2050 Mbps to avoid interruptions.
• Backup Power Supply: To stay operational during power outages.
• Wired Connection: Ethernet/LAN cable for consistent internet performance.
• Laptop Requirements: Core i5 processor or better, with at least 8GB RAM for smooth multitasking.