Remote Debt Recovery Specialist | Negotiation & Compliance

MBA Consult US; Mount Pleasant (SC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Job summary

MBA Consult US LLC is seeking a Debt Collector Specialist to help recover outstanding balances while preserving client relationships. The role operates on a Wednesday through Sunday shift, 12:00 PM–8:00 PM ET, and is fully remote from the Mount Pleasant area.

You will work with the finance team to prioritize delinquent accounts, negotiate payment plans, ensure FDCPA compliance, and maintain accurate records in CRM and collection software.

Qualifications

• Availability to work Wednesday–Sunday, 12:00 PM–8:00 PM ET.
• Experience in debt collection, accounts receivable, or related financial role recommended.
• Solid understanding of FDCPA regulations and debt collection standards.
• Excellent verbal and written communication and negotiation skills.
• Experience with CRM, collection software, and Microsoft Office Suite is a plus.
• Able to handle difficult conversations with professionalism and empathy.
• Strong organizational skills and attention to detail.
• High School Diploma required; higher degrees are a plus.

Responsibilities

• Contact debtors by phone, email, and written correspondence to collect balances.
• Negotiate payment plans and settlements per company policy and law.
• Maintain accurate records of all collection activity and communications.
• Review delinquent accounts to prioritize actions.
• Ensure compliance with FDCPA and related laws.
• Collaborate with internal teams to resolve billing disputes.
• Meet or exceed monthly collection targets and performance metrics.

Skills

Communication skills

Negotiation

FDCPA knowledge

Attention to detail

Education

High School Diploma

Associate/Bachelor's degree preferred

Tools

CRM systems

Collection software

Microsoft Office

Job description

MBA Consult US LLC is seeking a Debt Collector Specialist to help recover outstanding balances while preserving client relationships. The role operates on a Wednesday through Sunday shift, 12:00 PM–8:00 PM ET, and is fully remote from the Mount Pleasant area.

You will work with the finance team to prioritize delinquent accounts, negotiate payment plans, ensure FDCPA compliance, and maintain accurate records in CRM and collection software.