Remote Collection Specialist – High Earnings & Growth

Alliance Collection Agencies Inc.; Little Rock (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid medical insurance

Short-Term Disability

Life Insurance

Dental (optional)

Vision (optional)

401(k) with discretionary bonus

Job summary

Alliance Collection Agencies Inc. is seeking Collection Representatives for a fully remote role, with residency requirements for select states.

The position focuses on collecting past-due balances with dignity and professionalism, offering an uncapped earning potential and clear income growth paths. Responsibilities include handling high-volume calls, negotiating payment arrangements, and maintaining compliant documentation while working with a private home workspace.

Qualifications

• Ability to handle high-volume calls and maintain documentation.
• Strong negotiation skills to arrange payment plans within guidelines.
• Excellent verbal and written communication with customers.
• Reliable with schedule adherence and privacy requirements.

Responsibilities

• Handle high-volume outbound and inbound calls with professionalism and confidence.
• Negotiate payment arrangements that meet both consumer needs and company goals.
• Consistently meet and exceed performance metrics (quality, compliance, collections).
• Maintain accurate documentation and follow all required laws and standards.
• Build trust quickly through active listening, empathy, and strong communication.

Skills

Negotiation

Communication skills

Time management

Resilience

Remote work discipline

Education

High School Diploma or GED

Job description

Alliance Collection Agencies Inc. is seeking Collection Representatives for a fully remote role, with residency requirements for select states.

The position focuses on collecting past-due balances with dignity and professionalism, offering an uncapped earning potential and clear income growth paths. Responsibilities include handling high-volume calls, negotiating payment arrangements, and maintaining compliant documentation while working with a private home workspace.