Remote Data & Customer Insights Analyst

thecpsstore; Kansas City (MO); Remote; USD 58,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Professional development

Collaborative team

Job summary

The CPS Store is seeking a Remote Data & Customer Service Analyst to join our fully remote team. The role combines data entry, customer service, and data analysis to ensure data accuracy and deliver valuable insights for the business.

Ideal candidates bring experience in data-related roles, strong attention to detail, and excellent communication skills, with the ability to work independently in a remote setting.

Qualifications

• Experience in data entry, customer service, or data analysis roles.
• Exceptional attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to work independently in a remote environment.

Responsibilities

• Input, update, and maintain data in company databases.
• Perform data quality checks for accuracy and integrity.
• Handle customer inquiries via email and digital channels.
• Resolve issues with empathy and efficiency.
• Collect and analyze data to identify trends and insights.
• Prepare reports and dashboards for stakeholders.

Skills

Data entry

Customer service

Data analysis

Attention to detail

Communication

Tools

Excel

CRM software

Data analysis tools

Job description

The CPS Store is seeking a Remote Data & Customer Service Analyst to join our fully remote team. The role combines data entry, customer service, and data analysis to ensure data accuracy and deliver valuable insights for the business.

Ideal candidates bring experience in data-related roles, strong attention to detail, and excellent communication skills, with the ability to work independently in a remote setting.