Remote Data & Customer Insights Analyst

Burjline Builders; United States; Remote; USD 58,000 - 125,000; Full time

Benefits offered by this job

Fully remote

Competitive salary

Supportive team

Growth opportunities

Job summary

The CPS Store is seeking a meticulous Remote Data & Customer Service Analyst to join our fully remote team. This role blends data entry, customer service, and data analysis to ensure data accuracy and excellent support.

You will handle data updates, quality checks, and create reports and dashboards for stakeholders, while maintaining confidentiality and working independently in a remote environment. Experience in data entry, customer service or data analysis, strong Excel skills, and CRM

Qualifications

• Experience in data entry, customer service, or data analyst roles.
• Exceptional attention to detail and high accuracy.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with a customer-focused approach.
• Proficiency in Microsoft Excel.
• Ability to work independently and meet deadlines in a remote environment.
• Proactive analytical problem-solving approach.
• Experience with CRM software and data analysis tools is a plus.

Responsibilities

• Input, update, and maintain data in company databases and systems.
• Perform data quality checks for accuracy and completeness.
• Serve as primary contact for customer inquiries via email and digital channels.
• Resolve customer issues with empathy and efficiency.
• Collect and analyze data sets to identify trends and insights.
• Prepare reports and dashboards for stakeholders.
• Uphold data confidentiality and data protection policies.

Skills

Data entry

Customer service

Data analysis

Attention to detail

Excel

CRM software

Remote work

Communication

Independent work

Tools

CRM software

Job description

The CPS Store is seeking a meticulous Remote Data & Customer Service Analyst to join our fully remote team. This role blends data entry, customer service, and data analysis to ensure data accuracy and excellent support.

You will handle data updates, quality checks, and create reports and dashboards for stakeholders, while maintaining confidentiality and working independently in a remote environment. Experience in data entry, customer service or data analysis, strong Excel skills, and CRM