Remote Data & Customer Insights Analyst

Burjline Builders; Kansas; Remote; USD 58,000 - 125,000; Full time

Job summary

The CPS Store is a forward-thinking, fully remote role combining data entry, customer service, and data analysis. You will maintain data accuracy, respond to customers, and generate insights that help drive the business forward.

The ideal candidate has meticulous attention to detail, strong written and verbal communication, and the ability to work independently in a remote setting. Proficiency in Excel and familiarity with CRM software are a plus.

Qualifications

• Proven experience in data entry, customer service, or data analysis.
• Attention to detail and high accuracy.
• Excellent written and verbal communication.
• Strong interpersonal, customer-focused skills.
• Proficient in Microsoft Excel.
• Ability to work independently in a remote environment.
• Proactive and analytical problem-solver.
• Experience with CRM software and data analysis tools is a plus.

Responsibilities

• Input, update, and maintain data across company databases.
• Perform regular data quality checks for accuracy and completeness.
• Serve as main contact for customer inquiries via email and digital channels.
• Resolve issues with empathy and efficiency to ensure satisfaction.
• Collect and analyze data sets to identify trends and insights.
• Prepare reports and dashboards for stakeholders.
• Uphold data confidentiality and data protection policies.

Skills

Data entry

Customer service

Data analysis

Time management

Analytical mindset

Tools

Microsoft Excel

CRM software

Data visualization tools

Job description

The CPS Store is a forward-thinking, fully remote role combining data entry, customer service, and data analysis. You will maintain data accuracy, respond to customers, and generate insights that help drive the business forward.

The ideal candidate has meticulous attention to detail, strong written and verbal communication, and the ability to work independently in a remote setting. Proficiency in Excel and familiarity with CRM software are a plus.