Remote Data Center Sales Support Specialist

HEXATRONIC DATA CENTER US INC; Dallas (TX); A distancia; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

HEXATRONIC DATA CENTER US INC is seeking a Sales Support Representative to manage customer relationships, support quotes and orders, and ensure accuracy and compliance across processes. You will coordinate installation projects to ensure timely delivery and collaborate with multiple departments to maintain organized customer documentation.

You will respond to inquiries via telephone and email, resolve routine and complex issues, and proactively support sales with quotes, orders, and related

Formación

• 3 years of customer service experience.
• Proficient with Microsoft Office, including Excel and Outlook 365.
• Strong written and verbal communication skills at all levels.

Responsabilidades

• Build relationships in existing and prospective accounts.
• Support sales with quotes and orders.
• Coordinate installation projects to ensure on-time delivery.
• Maintain organized customer account documentation.
• Respond to inquiries via telephone and e-mail.
• Resolve routine and complex customer issues.
• Assist with RFI and RFPs.
• Liaise with other departments as needed.

Conocimientos

Customer service

Excel

Outlook

HubSpot

SAP Business One

Communication

Problem solving

Attention to detail

Educación

High school diploma

Herramientas

Microsoft Office

Excel

Outlook

HubSpot

SAP Business One

Descripción del empleo

HEXATRONIC DATA CENTER US INC is seeking a Sales Support Representative to manage customer relationships, support quotes and orders, and ensure accuracy and compliance across processes. You will coordinate installation projects to ensure timely delivery and collaborate with multiple departments to maintain organized customer documentation.

You will respond to inquiries via telephone and email, resolve routine and complex issues, and proactively support sales with quotes, orders, and related