Data Center Sales Support Specialist

Delta Electronics (Americas) Ltd.; Plano (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Delta Electronics Americas is seeking a proactive sales support professional in Plano, TX to assist the account manager and sales team. The role involves handling inquiries, orders, tracking, and reporting while coordinating with manufacturing and management to resolve issues promptly.

The ideal candidate will excel under pressure, communicate effectively, and manage multiple tasks with changing priorities in a fast-paced environment. SQL knowledge is a plus and a bachelor’s degree is preferred.

Qualifications

• Ability to work under pressure and meet targets.
• Positive attitude with accountability and ownership.
• Strong problem-solving and detail orientation to coordinate/ follow up requests.
• Experience managing multiple tasks with shifting priorities in a fast-paced environment.
• Strong written and oral communication to understand customer and internal needs.
• Team player with self-management and task flexibility.
• Preferred operation experience in distribution business.

Responsibilities

• Assist account manager/sales team to meet performance targets and provide efficient service.
• Support inquiries, orders, issues, shipment, tracking, reports, and follow-up.
• Collaborate cross-functionally with manufacturing and management to resolve issues timely.
• Interface with customers and serve as main contact as requested.
• Coordinate sales activities and maintain accurate data.
• Prepare sales operation reports and presentation materials as requested.
• Support sales administrative functions.
• Apply creative thinking to improve processes as needed.

Skills

Under pressure

Account support

Customer service

Multitasking

Communication

Team player

SAP experience

Education

Bachelor degree

Tools

Microsoft Office (Excel, PowerPoint)

SAP

Job description

Delta Electronics Americas is seeking a proactive sales support professional in Plano, TX to assist the account manager and sales team. The role involves handling inquiries, orders, tracking, and reporting while coordinating with manufacturing and management to resolve issues promptly.

The ideal candidate will excel under pressure, communicate effectively, and manage multiple tasks with changing priorities in a fast-paced environment. SQL knowledge is a plus and a bachelor’s degree is preferred.