Remote Data Center Field Engineer

Hitachi; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health care: medical, dental, vision

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Employee development programs

Job summary

Hitachi Energy USA Inc. is seeking Field Service Engineers for Data Centers to support transformer lifecycle management and grid reliability. You will install hardware, sensors, and accessories, and perform on-site and remote service across nationwide projects.

The role includes sensor installation, electrical testing, software integration, and firmware upgrades, with travel up to 85%. The position emphasizes customer relationships and on-site project leadership.

Qualifications

• Associate degree plus 3 years of field experience or HS diploma with 5 years of field experience.
• Proficient in Microsoft Office and basic data center procedures.

Responsibilities

• Deliver remote and on-site service for installation, maintenance, and advanced support.
• Install transformer hardware, sensors, and accessories.
• Configure and validate physical communication connectivity.
• Integrate and test transformer software, including firmware upgrades.
• Serve as the on-site contact for customers and subcontractors.
• Strategically assign tasks to reduce costs and project time.
• Test SEL relays using Omicron relay test sets or equivalent.
• Employ standard industrial communication protocols (Modbus, BACnet).
• Perform protection relay testing (such as SEL) at specified settings.
• Conduct electrical tests on transformers (bushing power factor, capacitance, megger, TTR, winding resistance).
• Ensure compliance with applicable regulations and guidelines.

Skills

Microsoft Office

Fieldwork experience

Education

Associate degree with 3 years of professional experience

High School Diploma/GED with 5 years of professional experience

Job description

Hitachi Energy USA Inc. is seeking Field Service Engineers for Data Centers to support transformer lifecycle management and grid reliability. You will install hardware, sensors, and accessories, and perform on-site and remote service across nationwide projects.

The role includes sensor installation, electrical testing, software integration, and firmware upgrades, with travel up to 85%. The position emphasizes customer relationships and on-site project leadership.