Data Center Field Service Engineer - Transformers & Remote Support

Hitachi Automotive Systems Americas, Inc.; Earth City (MO); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health care

401(k) match

Life Insurance

Disability insurance

Tuition reimbursement

Leave programs

Job summary

Hitachi Energy is seeking a Field Service Engineer for Data Centers to install and service transformer hardware, sensors, and software on-site and remotely. You will lead and coordinate tasks, test protection relays, and ensure proper connectivity and firmware upgrades across nationwide projects.

The role requires an associate degree with experience or a high school diploma with significant field exposure, physical fitness, and up to 85% travel. US work authorization is required.

Qualifications

• Associate degree with 3 years of professional experience or High School Diploma/GED with 5 years of professional experience.
• Physically fit for duty and fieldwork.
• Proficient in Microsoft Office tools.
• Experience in data center fieldwork is a plus.
• Valid driver’s license and ability to travel up to 85%.
• Work authorization to work for Hitachi Energy in the United States.

Responsibilities

• Deliver remote and on-site service for installation, maintenance, and advanced support.
• Install transformer hardware, sensors, and accessories.
• Configure and validate physical communication connectivity.
• Integrate and test transformer software, including firmware upgrades.
• Serve as the on-site contact for customers and subcontractors.
• Strategically assign tasks to reduce costs and project time.
• Test SEL relays using Omicron relay test sets or equivalent.
• Use standard industrial protocols like Modbus and BACnet.
• Perform protection relay testing such as SEL at specified settings with Omicron equipment.
• Conduct electrical tests on transformers (bushing PF, capacitance, megger, TTR, winding resistance, insulation PF/IR).
• Ensure compliance with applicable regulations, procedures, and guidelines.

Skills

Field service

Electrical testing

Customer liaison

Data center fieldwork

Travel up to 85%

Microsoft Office

Work authorization in US

Education

Associate degree

High School Diploma/GED

Tools

Omicron relay test set

Modbus

BACnet

SEL relays

Firmware upgrades

Job description

Hitachi Energy is seeking a Field Service Engineer for Data Centers to install and service transformer hardware, sensors, and software on-site and remotely. You will lead and coordinate tasks, test protection relays, and ensure proper connectivity and firmware upgrades across nationwide projects.

The role requires an associate degree with experience or a high school diploma with significant field exposure, physical fitness, and up to 85% travel. US work authorization is required.