Remote D365 F&O Senior Support Consultant

Sikich LLC; Alexandria (VA); Sur place; USD 82 000 - 172 000; Plein temps

Avantages offerts par ce poste

Flexible Time Off

Health, dental, vision insurance

Nine paid holidays

401(k) with employer contributions

Résumé du poste

Sikich LLC is seeking a D365 F&O Senior Support Consultant to provide post-implementation functional support for Microsoft Dynamics 365 Finance and Supply Chain Management. You will own escalated cases, coordinate across teams, and drive continuous improvement for client systems.

The role requires strong communication, mentoring, and capabilities in requirements analysis, testing, and documentation, with a focus on delivering durable solutions in a remote-friendly, client-facing environment.

Qualifications

• Five+ years of functional consulting, implementation, or application support with Microsoft Dynamics AX or D365 Finance and Supply Chain Management.
• Strong written and verbal communication, documentation, prioritization and client relationship skills.
• Demonstrated ability to lead requirements analysis, solution design, testing, issue resolution, and stakeholder communication with limited supervision.

Responsabilités

• Lead post-implementation functional support for clients using Microsoft Dynamics 365 Finance and Supply Chain Management.
• Own complex and escalated support cases, coordinating functional, technical, and client resources as needed.
• Diagnose root causes, evaluate business impact, recommend solutions, and communicate status to stakeholders.
• Plan and coordinate functional testing, regression testing, and user acceptance testing.

Connaissances

D365 Finance & SCM

Requirements analysis

Communication skills

Azure DevOps familiarity

Mentoring

Formation

Bachelor's degree in a related field

Outils

Azure DevOps

Microsoft Dynamics Lifecycle Services

Power Platform

Description du poste

Sikich LLC is seeking a D365 F&O Senior Support Consultant to provide post-implementation functional support for Microsoft Dynamics 365 Finance and Supply Chain Management. You will own escalated cases, coordinate across teams, and drive continuous improvement for client systems.

The role requires strong communication, mentoring, and capabilities in requirements analysis, testing, and documentation, with a focus on delivering durable solutions in a remote-friendly, client-facing environment.