Remote D365 F&O SCM Support Specialist

Sikich; United States; On-site; USD 62,000 - 146,000; Full time

Benefits offered by this job

Flexible Time Off

Paid holidays

Wellness program

Flexible work arrangements

Health, dental, vision, life insurance

401(k) with employer contributions

Tuition reimbursement

Job summary

Sikich is seeking a D365 F&O Support Consultant (SCM) to join our client-services team. You will provide post-implementation functional support for D365 Finance & Supply Chain Management, investigate issues, coordinate enhancements, and contribute to continuous improvement efforts.

You will work with cross-functional teams to diagnose problems, gather requirements, and develop clear functional specifications and end-user materials, while maintaining up-to-date knowledge of D365 capabilities.

Qualifications

• Two to four years of functional consulting or implementation experience with D365 Finance & SCM.
• At least two years in client-facing application support or service desk role.
• US Citizen or Green Card holder.

Responsibilities

• Provide post-implementation functional support for D365 Finance & SCM clients.
• Investigate and resolve issues; coordinate enhancements and improvements.
• Create functional specifications, design docs, and end-user materials.
• Collaborate with teammates to diagnose issues and deliver timely solutions.
• Maintain up-to-date knowledge of D365 capabilities and best practices.
• Document work using LCS, Azure DevOps and standard delivery tools.

Skills

D365 F&O knowledge

Client support

Functional consulting

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Azure DevOps

LCS (Lifecycle Services)

Job description

Sikich is seeking a D365 F&O Support Consultant (SCM) to join our client-services team. You will provide post-implementation functional support for D365 Finance & Supply Chain Management, investigate issues, coordinate enhancements, and contribute to continuous improvement efforts.

You will work with cross-functional teams to diagnose problems, gather requirements, and develop clear functional specifications and end-user materials, while maintaining up-to-date knowledge of D365 capabilities.