Remote Customs Entry Coordinator

Mohawk Global; Middleburg Heights (OH); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Mohawk Global is seeking a CHB Coordinator to support processing customs entries and client communications under supervision, building toward independent account management. You will process entries, review documents, and ensure CBP compliance while meeting KPI targets.

Ideal candidates have 1–2 years in customs brokerage or logistics, familiarity with entry processes, and strong MS Office skills. This role offers growth opportunities within a collaborative, employee-centric environment.

Qualifications

• 1–2 years of experience in customs brokerage or logistics.
• Familiarity with customs entry processes and U.S. regulations.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office applications.

Responsibilities

• Serve as a primary contact for assigned accounts with timely updates.
• Build relationships with clients through professional communication.
• Address routine inquiries and escalate complex issues.
• Process customs entries accurately and on time.
• Review shipment documentation for accuracy and compliance.
• Ensure CBP regulations and internal procedures are followed.
• Maintain accurate shipment records and support workflow efficiency.
• Identify risks and corrective actions for processing issues.
• Collaborate with internal teams and regulatory agencies.

Skills

Customs regulations

Entry processing

CargoWise

Microsoft Excel

Documentation review

Communication

Education

Bachelor’s degree

Tools

CargoWise

Microsoft Office

Job description

Mohawk Global is seeking a CHB Coordinator to support processing customs entries and client communications under supervision, building toward independent account management. You will process entries, review documents, and ensure CBP compliance while meeting KPI targets.

Ideal candidates have 1–2 years in customs brokerage or logistics, familiarity with entry processes, and strong MS Office skills. This role offers growth opportunities within a collaborative, employee-centric environment.